What stage is your company’s IT?
Information Technology is visible to organization due to poor performance and ongoing issues. Most small to mid-size organization are in this stage of developing their IT departments.
Information technology is invisible to organization due to a properly functioning IT environment. There is a minimal service disruptions and cost are at acceptable levels.
Information technology is visible to organization as it takes on a proactive approach to helping the organization and individual business units achieve their business objectives and goals. This is what organization should strive to achieve.